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Terms and conditions

These Terms and Conditions generally constitute the terms of use and privacy applicable to all services currently provided, as well as any services added in the future, by CONECTA SOFTWARE Y PROCESOS S.A.S. and CONECTA CARGA LLC through their website and CONECTA CARGA software. These terms shall apply according to the specific service quoted or offered by the company.

Through these Terms and Conditions, CONECTA SOFTWARE Y PROCESOS S.A.S. and CONECTA CARGA LLC grant users a limited, non-exclusive, non-transferable, and non-sublicensable license to access and use the CONECTA CARGA software for non-commercial purposes. This license does not include any right to resell or commercially use the services provided by CONECTA CARGA, nor its content or any information generated therein.

CONECTA SOFTWARE Y PROCESOS S.A.S. and CONECTA CARGA LLC reserve the right to modify these Terms and Conditions at any time without prior notice. Therefore, users are responsible for reviewing them before accepting the commercial proposal submitted by the company. Whenever a modification may affect the rights or obligations of users, CONECTA CARGA will notify them in a timely manner.

Failure to comply with these Terms and Conditions may result in sanctions, legal actions, suspension of access to the Platform, or interruption of the services provided.

By beginning to use the service, the user agrees to comply with all the conditions established in these Terms and Conditions. For the purposes of this Agreement, the following definitions shall apply:

  • Agreement or Contract: Refers to the commercial relationship established when the Customer accepts the commercial proposal or quotation, together with these Terms and Conditions, which form an integral part thereof.
  • Applicable Laws: Refers to the laws of the Republic of Colombia governing this type of agreement.
  • Site or Website: Refers to the website through which Conecta Carga provides its services, excluding any third-party websites related to Conecta Carga.
  • Service or Services: Refers to the application offered by Conecta Carga through its website operating under the *.csyp.co domain, as well as the use of the Conecta Carga website itself.
  • Conecta Carga, Conecta, we, our, or Lessor: Refers to CONECTA SOFTWARE Y PROCESOS S.A.S., CONECTA CARGA LLC, and all affiliated entities.
  • System or Software: Refers to the web-based platform used by Conecta Carga to provide its services, including the software and all associated content.
  • Application: Refers to the Software-as-a-Service (SaaS) application provided by Conecta Carga through the *.csyp.co domain.
  • Account Holder or Lessee: Refers to the company that accepts the quoted price for the services and in whose name the service invoice is issued.
  • User: Refers to any individual who visits or uses the Conecta Carga website or application, regardless of whether they are the Account Holder.
  • Plan: Refers to the service conditions and features available to a user based on the subscription or payment made.

Electronic Invoice

In accordance with Colombian Decree 2242 of 2015, as amended or replaced, an electronic invoice is the document supporting the sale of goods and/or services through computerized systems or technological solutions that comply with the legal requirements governing its issuance, receipt, rejection, and storage. The issuance of an electronic invoice includes its generation by the obligated issuer and delivery to the purchaser.

SOFTWARE LICENSE AGREEMENT

Upon acceptance of the service proposal or quotation submitted by the company, and by accepting these Terms and Conditions, the Software License Agreement for the use of the CONECTA CARGA Software (hereinafter referred to as the SYSTEM) shall become effective between CONECTA SOFTWARE Y PROCESOS S.A.S., a Colombian company domiciled in Medellín and legally incorporated under Tax Identification Number (NIT) 901.086.265-2 (hereinafter referred to as the LESSOR), and the company accepting the proposal (hereinafter referred to as the LESSEE). This Agreement shall be governed by the commercial proposal accepted by the parties and these Terms and Conditions.